General terms and conditions

General terms and conditions


 

1. Scope

The following terms and conditions apply to all orders via our online shop.

 

2. Contractual partner, conclusion of contract

The purchase contract is concluded with Medizintechnik Hartwig GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

 

3. Contract language, contract text storage

The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our terms and conditions by email. For security reasons, the text of the contract is no longer accessible via the Internet.

 

4. Terms of Delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

 

 

5. Payment

The following payment methods are generally available in our shop:

Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

PayPal, PayPal Express 
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. 
The payment transaction is carried out automatically by PayPal after the goods have been dispatched. You'll get more information during the ordering process. 

Amazon Pay
In the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to be able to complete the ordering process and pay the invoice amount via Amazon, you must be registered there or first register and authenticate yourself with your access data. There you can select the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected to our online shop, where you can complete the ordering process. 
Immediately after sending the goods, we ask Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process. 

 

6. Retention of Title

The goods remain our property until full payment.

 

7. Damage in transit

If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

 

8. Warranty and Guarantees

Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply.
In the case of used items, the limitation period for claims for defects is one year from delivery of the goods.
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health,
  • in the case of intentional or grossly negligent breach of duty and fraudulent intent,
  • in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed or
  • as far as the area of ​​application of the Product Liability Act is open.

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

 

9. Liability

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health,
  • in the event of intentional or grossly negligent breach of duty,
  • in the case of a promise of guarantee, if agreed, or
  • as far as the area of ​​application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected. For the rest, claims for damages are excluded.

 

10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/ . 
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

 

11. Affiliate Program

Medizintechnik Hartwig GmbH Affiliate Program Terms of Use
By registering as a partner in the Medizintechnik Hartwig GmbH partner program, you agree to the following general terms and conditions ("Terms of Use").
Medizintechnik Hartwig GmbH reserves the right to update and change the General Terms and Conditions from time to time without prior notice. Any new features that add to or enhance the current program, including the release of new tools and resources, are subject to the Terms of Service. Continued use of the Program following such changes will constitute your acceptance of those changes.
A breach of any of the following terms will result in the termination of your account and forfeiting any outstanding commission payments earned during the breach. You agree to use the Affiliate Program at your own risk.


Account Terms


-You must be 18 years or older to participate in this program.
-You must live in the European Union to be an affiliate.
-You must be human. Accounts registered by "bots" or other automated methods are not allowed.
-You must provide your full name, a valid email address and any other information required to complete the signup process.
-Your login may only be used by one person - a single login shared by multiple people is not allowed.
-You are responsible for maintaining the security of your account and password. Medizintechnik Hartwig GmbH cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
-You are responsible for all content posted and activity that occurs under your account.
-A natural or legal person may not have more than one account.
-You may not use the Affiliate Program for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction (including but not limited to copyright laws) when using the Service.
-You may not use the affiliate program to earn money on your own Medizintechnik Hartwig GmbH product accounts.


Links/graphics on your website, in your emails or other communications


To enable accurate tracking, reporting and fee accrual, we provide you with special link formats to be used in all links between your website and Medizintechnik Hartwig GmbH. You must ensure that each of the links between your website and Medizintechnik Hartwig GmbH properly uses these special link formats. Links to Medizintechnik Hartwig GmbH that are placed on your website pursuant to this Agreement and that properly use such special link formats are referred to as "Special Links". You will only receive referral fees for sales of a Medizintechnik Hartwig GmbH product made directly through special links; we will not be liable to you for any failure by you or any person who prompts you to use any Special Link or to enter your affiliate code incorrectly, including to the extent that such failure may result in a reduction in any amounts otherwise due under this agreement would be paid to you.
Affiliate links should point to the advertised product's page.


Referral Fees/Commissions and Payments


In order for a product sale to be eligible for a referral commission, the customer must click through a special link from your website, email or other communication to https://www.medhartwig.de and place an order for a product during that session to lock.
We only pay commissions for links that are automatically tracked and reported by our systems. We don't pay commissions if someone says they bought or someone says they entered a referral code if they weren't tracked by our system. We can only pay commissions on deals generated through properly formatted special links that have been automatically tracked by our systems.
We reserve the right to disqualify commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.

Identify yourself as a Medizintechnik Hartwig GmbH partner


You may not issue any press release related to this Agreement or your participation in the Program; such action may result in termination of the Program. In addition, you must not in any way misrepresent or embellish the relationship between us and you.